These features are included in all plans. For questions about any of these features, email [email protected].
We've compiled some questions that we hear frequently from our partners about pricing. We hope this helps!
Vidy Watch has a free trial up to 50,000 total visits on the Starter Plan. Vidy Convert does not have a free trial.
Vidy has a 100% money back guarantee. If you don't like Vidy you can request a refund anytime before you hit 50,000 visits. Just email [email protected].
Of course. You can cancel your subscription anytime by emailing [email protected]. You will not be billed for the next cycle after the month you cancelled in.
Upgrading from Starter to Pro happens automatically when your site passes 2 million visits. Upgrading to Business requires you to login on vidy.com and click the Business plan. Upon upgrading you only pay the difference between your plans for the current month.
To get the Vidy Convert purchase canvas mounted on your Vidy Watch unit, you need to buy a plan for both products. As soon as you subscribe to a plan for both, the purchase canvas is automatically attached.